Internet companies are in constant competition to match their users need for speed when it comes to a network connection. So much personal and business correspondence takes place online that even the slightest glitch in your wireless network connection can throw you off your game. Normally AT&T Mobility or AT&T Wireless as it is more commonly known is quite a stable and fast connection. It is used by millions across the United States and is one of the largest wireless telecommunications providers in all of North America. However in spite of its popularity, AT&T Wireless will occasionally encounter errors that can disrupt the service. Most of this error can be resolved by calling the ATT Technical Support Number and communicating the same to a trained technician who will be able to provide you with the best solution. This article explores all the way you can file a complaint against AT&T Wireless if you are not satisfied with your wireless service and feel that your work is being affected because of the poor connection.
Ways to submit file complaints against AT&T wireless
- AT&T Customer support: Whenever you are faced with a problem the first thing you should do is to try and go to the source. You should begin by taking up the matter with AT&T first. You can visit the official AT&T website and look for the contact details. You can either send an email to the customer support email ID mentioned on the website or send a letter to the wireless division at AT&T Mobility using the postal address mentioned on the website.
- Federal Communication Commission: Apart from reaching out directly to AT&T you can also submit a complaint to the Federal Communication Commission of the government. To file your complaint you will have to submit your personal contact information, along with all the details of your wireless connection with AT&T and any correspondence you have had with AT&T with respect to the complaint. In order to file a complaint, you can visit support.fcc.gov and click on “Complaints”.
- Attorney General Office: Along with the FCC you can also file a complaint with the Attorney General’s office. The attorney acts as a legal advisor to the government and will be able to address any grievances you may have about your AT&T Wireless network connection. You can search for the closest Attorney General office by visiting the National Association of Attorneys General website.
- Better Business Bureau: The Better Business Bureau is a non-profit organization that is primarily meant to assist consumers in taking up their complaints with companies. Once you file the first complaint, the bureau will forward it to AT&T Wireless within two business days. Whenever AT&T responds to the complaint you will receive a notification.
If you feel that your complaint is urgent the best thing to do is to call the ATT Customer Support Number which is available 24 hours a day. You can always reach out to a team of AT&T experts who will be able to give you the best solution to resolve any errors with your wireless connection.