Creative Cloud for a desktop application is specially designed for the creative people. As the name suggests it offers a cloud space for storing your creative projects. Adobe Creative cloud is particularly a set of applications and services from Adobe systems that provides the subscribers with an access to a collection of software used for graphic design, web development, and other creative tasks. But users often come across with an error ‘failed to install’ Creative Cloud desktop app, if you are also the one facing a similar error, then try reaching out to Adobe technical support number, where the technical assistants will help in solving the issue.
When you see the error the first task is to close any browser or active Adobe product or service. Once done, go to the program files and run Creative Cloud.exe., wait for it to complete, and see if the problem still persists or not! If yes, then try performing the given steps.
Fixing ‘failed to install’ Creative Cloud Desktop app
Solution 1: download Creative Cloud Desktop app
By visiting the official page of Adobe Creative Cloud, you can download the application once again. Do ensure that the procedure for downloading and installing is different for both Windows and Mac. Do not forget to uninstall the existing app before the new installation.
Solution 2: Run the Adobe CC Cleaner Tool
- If the Cloud Cleaner or CC tool already exists then its fine, if not then download it and run the tool.
- Choose the third option in the tool
- Rename the following OOBE folder to OOBE.old
- Download and reinstall the app
Solution 3: Reinstall the app using an admin account
You will need to create a new local user account with administrator privileges and log in using that account. Then download and reinstall the application. It is quite easy to create the new admin account in Windows as well as Mac.
The above-mentioned solutions will fix the error without any hassles, but if they do not prove fruitful to you, then try taking help from Adobe Customer care number that stays online for the users 24 hours of the day. The trained team of technical assistants will give an instant and effective fixture to the issue in the least possible time.